Understand balances and activity in your AI assistant
Quick text guide
- Ask for your current balances, a past balance, or activity for a named period.
- For a spending breakdown, specify the dates and category you want.
- For a particular transfer or purchase, ask the assistant to open its details.
- If a figure is missing or differs from the app, ask the assistant what the figure includes and when it was checked.
Cash, crypto, and investments
Your assistant can read the Cash, crypto, and investment positions in your account. A supported asset appearing in search does not mean you own it.
A token amount and its estimated money value are different figures. Prices can be unavailable, so a missing valuation does not mean the holding is worth zero.
Cash balances can include information about interest where available. Your earnings are already reflected in your account value; adding them again would overstate the total. You manage Cash interest in the Tuyo app.
Spending and transaction totals
Ask questions such as "How much did I spend on restaurants last month?" or "Show my transfers from September 1 to September 30."
Totals depend on the dates, currency, category, and transaction states included. A purchase, an incoming refund, and a failed action should not be treated as the same kind of spending. If you need a complete list, the assistant may need to load more results.
The assistant can also review opening and closing balances, activity, earnings, and value changes over a period of up to 366 days. That account-data summary is different from an official downloadable statement, certified proof of funds, or a tax document. Do not assume that a generated summary meets another organization's requirements.
When an amount or status is unclear
A missing figure means it is unavailable, not necessarily zero. An empty search can also result from filters or an incomplete date range.
For a send or conversion, approval and completion are separate. For a bank transfer, check whether the bank payout itself completed. Estimates of conversion proceeds are not proof of what was received.
Understand send and conversion requests. Get help with missing information.